How We Protect Your Account and Payment Data
When you open an account on 345e, your personal information and payment details stay encrypted and secure. We've built this privacy policy around your account flow so you...
What Information We Collect and Why
345e collects information you provide directly — your name, phone number, email, and identity verification documents — plus payment details when you deposit via JazzCash, Easypaisa, SadaPay or Raast. We also track your session activity, game history, and withdrawal requests to verify accounts, prevent fraud, and comply with local regulations in supported regions. Your browser and device information help us maintain platform
stability and detect suspicious login attempts. This data never leaves our secure servers without your consent, and we do not sell your information to third parties.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Contact Our Privacy Team
Questions about how your data is handled? Our support team is available to clarify our privacy practices, explain data retention, or help you exercise your rights under local law.
Email Support
Contact our privacy team at [email protected] for detailed questions about your account data, data retention timelines, and how we handle your payment information on the platform.
Live Chat
Our support agents via live chat can answer immediate privacy concerns during platform hours. They'll direct complex requests to our compliance team for a full response.
Account Settings
Log into your 345e account and visit Settings → Privacy to review your stored data, update contact details, or request a data export in supported regions.
How We Keep Your Data Safe
345e uses industry-standard encryption to protect every payment transaction, account login, and withdrawal request. Our servers are isolated and monitored 24/7 to prevent unauthorized access.
SSL Encryption
All data between your device and our servers is encrypted using SSL protocols. This protects your login credentials, payment details...
Payment Data Separation
JazzCash, Easypaisa, SadaPay and Raast credentials are never stored on our platform. We receive only transaction confirmations, keeping your banking...
Account Verification
We require identity verification to prevent account takeovers and money laundering. Your documents are stored securely and deleted after regulatory...
Session Monitoring
Our system flags unusual login locations, rapid withdrawal requests, and bulk account changes. You'll be prompted to verify your identity...
Fraud Detection
Automated tools scan for patterns linked to account hijacking, bonus abuse, and payment fraud. High-risk transactions are reviewed by our...
Audit Trails
Every login, withdrawal, and preference change is logged with timestamps. You can view your account activity under Settings to spot...
What Sets Our Privacy Approach Apart
We've structured our privacy policy to be transparent about data collection and straightforward about your rights.
| No Hidden Retention | We specify exactly how long we keep account data, payment records, and identity documents. Once retention periods end, deletion is automatic unless local law requires longer storage. |
|---|---|
| Pakistan-First Compliance | Our policy reflects regulations for supported Pakistani regions. We don't apply blanket global rules; your local law is our baseline for data handling and account access. |
| Third-Party Clarity | We list every third party with access to your data — payment processors, fraud vendors, support platforms — so you know exactly who touches your information. |
| Data Portability | On request, we provide your account data in a standard format. You can download your history, deposit records, and withdrawal logs to keep your own copy. |
| Withdrawal Rights | You can ask us to delete non-essential personal data at any time. Regulatory data (identity, payment history) remains for legal compliance but is deprioritized after account closure. |
| Policy Updates | Changes to this privacy policy are announced 30 days in advance. We don't silently alter data practices; you'll see the update in your account dashboard and via email. |
| Live Transparency Log | Our website footer always shows the last policy revision date. You can view previous versions to understand what changed and why data handling practices evolved. |
Core Privacy Features Built Into Your Account
Your account privacy is layered into every interaction on 345e — from the moment you log in through every deposit and withdrawal.
Two-Factor Authentication
Enable SMS or email verification for login and withdrawal requests. Even if your password is compromised, a second factor prevents unauthorized access to your account.
Withdrawal Verification
Large or rapid withdrawals trigger a confirmation email to your registered address. You approve each withdrawal before funds leave your account and travel to your JazzCash or Easypaisa wallet.
Device Trust Management
Mark devices as trusted to skip 2FA on repeat logins from your home network. You can revoke device trust at any time from your Settings, forcing re-verification on that device.
Email Notifications
Every login, deposit, and withdrawal sends an instant email to your registered address. Spot unauthorized activity immediately and alert us before funds are transferred.
Session Timeout
Your session expires after 30 minutes of inactivity. If you're on a shared device, you'll be logged out automatically so no one else can access your account or view your balance.
Login History Access
View every successful and failed login attempt under Account → Security. See timestamps, device types, and IP addresses so you can identify any suspicious access patterns.